What
  • Beauty & Spa
  • Featured
  • Fitness
  • Hair
Where

Frequently-Asked Questions

General FAQ

Yougoz is a lifestyle-changing platform. Whether you want to lose weight, gain weight, look good, feel better, have a health goal or lifestyle goal, we connect you with people that can assist. Not only matching you up with the service that you need but also matching you up based on your interests, likes, and style to be sure you make a connection!  

The unique thing about Yougoz is that it offers a solution for busy, traveling or on-the-go users, in the event, they are not at home and need services, they can find a qualified professional in their current location. Professionals and Users choose the location where services will be most convenient. The unique element about Yougoz is that it’s unlike other platforms that only tie back to random categories of services; Yougoz is tailored to users with an active and healthy lifestyle. Yougoz aims to create a community of professionals and users that can connect, share and find services quickly and easily.

By way of example, let’s take a look at a listing below called “Fitness Experts”. Here’s the page:

 

faq booking service
If a listing has bookable services, it should show up on the lower-right side of the listing page.

To book a service, you need to do the following:

  1. Select the type of services you are looking for. Some professionals offer multiple options, which you can select from by opening the Type dropdown box.
  2. Select a day in the calendar by clicking on the date.
  3. Next, select the starting time you want to use the gym. Any hours that have been booked already will be marked off and unclickable.
  4. If you’re satisfied with all your choices, click on the “Book now” button
faq online reservation

 

Once you’ve done that, a message pops up at the bottom of your screen:faq view cart

You now have a booking ready for checkout and payment. If you don’t have any more services to book, you can go right ahead and click on the View Cart button and proceed to the Checkout page from there.

Buy now with PayPal

We currently accept major credit cards and Paypal® for payments.

Yes! Unlike other platforms that offer reviews/ratings on service providers, Yougoz will only allow users to rate and review services after they’ve paid, to eliminate fake or stuffed reviews of professionals. This allows users to know that the reviews on professionals are all real!

If you see a service listing that belongs to you and want to claim it, you can take the following steps to gain ownership of the listing:

  1. Log in to your Yougoz.com account.
  2. Visit the listing’s page.
  3. Look for the “Claim this listing” link just under the listing’s title, and click on it.

Note: If you don’t find the link as indicated in the screenshot above, it means that someone else has claimed it and passed our verification process. If you’re the registered owner of the service business, please get in touch with us via the webform so we can initiate our Listing Dispute process on your behalf.

[contact-form subject=’Listing Dispute’][contact-field label=’Direct link to Listing page’ type=’url’ required=’1’/][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ placeholder=’Make sure this is correct, as we may contact you while processing your claim.’ required=’1’/][contact-field label=’Additional Info’ type=’textarea’ placeholder=’Kindly include any info that will help in verifying your ownership of the listing. I.e. your license number, business name, etc.’ required=’1’/][/contact-form]

No fees need to be paid in order for you to create your listing.

The Yougoz platform offers many benefits for both users and professionals! Here’s just a few:

  • Convenience – easily find professionals and book through the system
  • Accessibility – you don’t have to be rich to have the lifestyle you want, find a pro that matches your criteria, interest level, and your price range.
  • Professionals and Users decide the location that is convenient for both.
  • Reliability – ratings, and reviews only after payment, verified by Yougoz, and then gets approved. 
  • Sociability – both users and professionals can share experiences on the Yougoz platform in a social setting.
  • Professionals and users will be able to quickly and easily communicate through the system to book appointments, ask questions, and plan.
  • Booking history with each user will be easily tracked and stored – allowing both sides to quickly and easily book again for future appointments.

Don’t find your answers here? Click here to send us your questions!

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